Get in Touch With Us
Whether you have a question about how a particular sweepstakes casino works, spotted something on the site that needs updating, or want to suggest a platform we should look at next, this page tells you how to reach the team behind Sweeps Casinos and what to expect when you do.
How to Reach the Editorial Team
Email is the most direct route. Every message is read by a real person, and we aim to respond within two working days. The more context you include — the platform you're asking about, the page you found something on, or the nature of your question — the faster we can get back to you with something useful.
We do not use automated replies in place of a genuine response. When you hear from us, it will be from a team member who has actually read what you sent.
What You Can Write to Us About
There is no single category of message we prioritise over another. Common reasons readers get in touch include:
- Questions about the sweepstakes model — If you are unsure how Gold Coins and Sweepstakes Coins work, what "no purchase necessary" means in practice, or how prize redemption is handled, ask us. We cover these topics across the site, and if your question points to a gap, we will address it in our content.
- State availability queries — Sweepstakes casino access varies state by state, and the picture changes regularly. If you are trying to confirm whether a listed platform operates where you live, reach out and we will point you toward the most current information we have.
- Corrections and accuracy flags — We research every platform we cover, but offers change, terms are updated, and new restrictions are introduced. If something looks wrong or out of date, please flag it. Accuracy is not a secondary concern here — it is central to what the site does.
- Suggestions for platforms to review — If a new sweepstakes casino has launched and you think it deserves a look, let us know. We assess platforms based on their welcome offers, game libraries, redemption conditions, and how they treat players, so any background you can share helps.
- Feedback on existing reviews — If your experience with a platform we have covered differs significantly from what we have written, we want to hear about it. Reader experience informs how we update our assessments.
- Partnership and editorial enquiries — If you represent an operator or organisation and want to explore how we might work together, please introduce yourself clearly and describe what you have in mind. We maintain editorial independence: commercial relationships do not determine how platforms are ranked or reviewed.
- Responsible play concerns — If you or someone you know is finding it difficult to manage their time or spending on social casino platforms, mention this in your message and we will direct you to appropriate support resources.
Response Times and What to Expect
Our target is two working days for most enquiries. During periods when multiple reviews are being updated or new platforms are being assessed, it may take a little longer. We do not send holding replies — if you have not heard from us, your message is still in the queue and will be answered.
Messages sent at weekends or on public holidays are picked up on the next working day. If your query is time-sensitive, please say so clearly in your subject line.
A Note on Editorial Independence
Sweeps Casinos earns revenue through commercial relationships with some of the platforms listed on this site. That commercial arrangement does not buy position, and it does not shield any platform from honest assessment. Our rankings reflect the research and editorial judgement of the team, not the size of a deal.
If you have concerns about how a specific platform is presented, or believe our coverage contains a material error, that is exactly the kind of feedback we take seriously. Reach out and we will review it.
About the Team
Content on Sweeps Casinos is written and reviewed by editors with a working knowledge of the US sweepstakes casino landscape — how the dual-currency model operates, which states present eligibility complications, and what actually matters when comparing welcome offers, game libraries, and redemption conditions. Richard Vaughn leads the editorial work on this site.
We do not claim to have deposited into or played through every platform we cover. What we do is research each operator thoroughly — verifying terms, checking eligibility restrictions, assessing what the offer actually requires, and identifying genuine limitations alongside genuine strengths.
Before You Write — Some Useful Starting Points
Your question may already be answered elsewhere on the site. A few areas we cover in depth:
- How the sweepstakes model works and what distinguishes it from traditional online gambling
- How Gold Coins and Sweepstakes Coins differ, and what redemption actually involves
- State-by-state availability and why access varies across the US
- Identity verification requirements before prize redemption
- Welcome bonuses, daily rewards, and what conditions apply to promotional offers
If you are looking for a broader overview of how these platforms operate outside the sweepstakes model, you may also find our coverage of non-GamStop casino options a useful reference point for understanding the wider online gaming landscape.
We Value Accuracy Over Speed
The sweepstakes casino space moves quickly. Platforms launch, offers change, and state-level rules shift. Our goal is to keep every page on Sweeps Casinos reflecting the current reality, not a snapshot from six months ago. Reader messages are one of the most reliable ways we learn when something needs revisiting.
Thank you for taking the time to get in touch. The team looks forward to hearing from you.